Parents and teachers work together
Our teachers work closely with parents for the good of each child.
In order to build a solid foundation for your child’s future, parents and teachers must share the same educational principles. That is why we value good communication. Together with the parents, we create a personal development plan for each child. We also provide courses and information sessions for parents.
Courses for parents
Raising children can be challenging, especially since they don’t come with an instruction manual. Kid’s Garden offers lectures and courses to help parents better understand the development stages their child is going through.
It is during their first years of life that children can learn habits like tidying up, going to sleep, keeping a varied diet and good hygiene. As professionals in child development, we are happy to guide and encourage parents to implement an education project for the family.
Clear and constant communication
We keep you updated on your child’s progress and day-to-day achievements.
Digital Journal
We use a digital diary to talk about the latest developments and wellbeing of your child. This is how we keep you connected to your child’s daily life.
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Parent-Teacher Meetings
We schedule a one-on-one meeting with parents every 3 months.
Personal Communication
We also keep personal contact with you regarding drop-off and pick-up times for your child. We are also happy to make time for you should you have individual questions or concerns.
Quality assurance
Kid’s Garden Maastricht strives to provide high-quality childcare. Like all childcare providers, Kid’s Garden is registered in the National Childcare Register (LRK) and is visited annually by the Municipal Health Service (GGD) to guarantee that quality requirements are being met.
Kid’s Garden holds copies of these inspection reports in-house and they are available to everyone upon request. You can find the Kid's Garden Maastricht inspection report here.
Complaints
Should any issues arise, you are advised to discuss this with the concerned staff member. If necessary, include the manager in the conversation.
If this does not lead to the appropriate solution, please fill in the Complaint Form here. Please find our Complaint Policy here.
Are you unable to find a solution together with Kid's Garden? Then contact the Childcare Claims Desk. With advice or intermediation they will try to solve the complaint together with you. If this does not work, ask the Arbitration Committee Childcare to make a pronouncement.
The parents' association
The parents’ association (“oudercommissie”) of Kid’s Garden is an entity with the purpose to represent the interests of all parents and their children at Kid’s Garden. The general objective of the oudercommissie is to aid in improving the quality of the day-care. The oudercommissie thereby communicates and mediates between the parents, the management of Kid’s Garden, and other entities such as the National Public Health Institute (GGD).
More specifically, the tasks of the oudercommissie encompass:
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Mediation between parents and Kid’s Garden’s management
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Receiving and representing the parents’ wishes and complaints
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Giving Kid’s Garden’s administration advice concerning
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pricing
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opening hours
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pedagogic and educational policy
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nutrition
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safety
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health
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complaint policy
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Evaluation quality of above listed
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Organization of events
Members of the parents' association
The oudercommissie gathers every three months. These meetings are open and parents are therefore welcome to join. The meeting dates are announced in advance in the newsletter of Kid’s Garden. The oudercommissie can also be reached via email: oc.kidsgarden@gmail.com. More information on the tasks of the parents’ association can be found on: https://www.boink.info/themapagina/oudercommissie.
Javier Serrano